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Thank you for taking the time to share your experience and satisfaction with us, Jay. Eric was the installer and he was very much down-to-earth and professional.
We are glad that Dan exceeded your expectations and we hope that we can continue to exceed your expectations as time goes on. He was fast and efficient and if I need service again, I would hope to see him again.
He went over that with both me and my husband separately, telling each of us the same thing.
While he was pleasant, professional, and did a good job, we found out once we received the emailed documents that what he told us was not true. When I asked about the 5% Angie list discount, Blake explained he couldn't 'stack' discounts since we were getting a break on the cost with a package deal for the entire system. There was also an issue with clean up, which after I complained, Blake did call and apologize.
You get what you pay for, I will always Precision Door because I trust them!
We had used Precision in the past, but chose it this time partly because of Angie's list and the 5% discount.
I was impressed and was given excellent stellar customer service.
I called and one the same day, my garage was repaired!
Please let us know should you require our services again in the future.
Chris was super helpful and went over all the options. So refreshing to see someone love what they do and do it with a smile and a happy heart!
When I asked him "how do you like working for Precision Garage? Definitely the best service experience I've ever had.
Our previous invoice #740556 dated June 7, 2013 we had the springs adjusted on the 16x7 foot door plus we had the technician install new springs etc on the 9x7 foot when he made the conversion and there was no service charge.
Waiting your reply and to repeat: we were pleased with the work performed today.